When: Thursday, February 12th, 2009, 6:30 PM - 8:00 PM
Social Time starts at 6:00 PM!
What: Supporting RDBMS
Having supported a variety of customers through the years (insurance, banking, ski resorts, historic sites, hotels, ecommerce, etc.) one thing has been consistent: when you get a report that the database-based system is having problems, be it an outage or slowness, it’s best to have a plan of attack. Having recently had to support a non-SQL Server RDBMS performance issue, it became even more apparent that the approach that should be taken across almost any type of business or whatever the RDBMS should be the same. This presentation will cover a guideline for supporting your applications. It will start with the phone ringing in whatever support environment you have, and move from general concepts helpful for any RDBMS into specific things to run on a windows-based SQL Server 2005+ environment. Even if you don’t adopt the approach presented, if you decide to come up with your own process to follow I’ll feel like I’ve accomplished what I wanted. Please be prepared to share suggestions as to how you support your own DBs as I hope this will be a meeting where everyone gets involved in the discussion.
Rick Todd has been a database developer for 9 years. Initially as a private consultant in Chicago for the health care industry, the Federal Reserve Bank, and various smaller customers. From there he went on to be a Database Architect for Resort Technology Partners, LLC of Vail then Avon Colorado. At RTP Rick was responsible for design and development of various OLTP systems for the #1 ski resort software developer in North America. After 7 years at RTP, Rick visited the Colonial Williamsburg Foundation after they purchased RTP’s software and flew him out for training on the database. Rick moved to Williamsburg and started the Data Warehouse project for the Colonial Williamsburg Foundation last year in May.
Where: Location: Markel Plaza
4600 Cox Road
Glen Allen, VA 23060 [map]
Register: Click here to register!
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